About This Service
Distinguish cap from crown
A cap and the masonry crown are different chimney-top components. A missing cap does not establish that every leak originates at the opening, and a cracked crown needs its own assessment. The repair scope should name the part being corrected and explain its relationship to the reported concern.
Separate old stains from active entry
Discoloration can remain after a past event. Tell us whether it is changing and what has already been repaired. The assessment should not use an old mark alone as evidence that the same water path remains active or that the previous work has failed.
Describe the Replacement Metal
When a cap or cover is replaced, material and configuration belong in the proposal along with removal and attachment. A photograph of a similarly shaped product is not a full specification. Ask which component is being supplied and whether any supporting work is required before it is fitted.
Record New Damage Without Assuming Its Cause
If a chimney concern was noticed after a weather event, describe the change and when it was first seen. That timing helps establish the history but does not determine every damaged component or responsibility for repair. Assessment should identify the present condition before the work is specified.
Leave Temporary Roof Covering to the Work Plan
Do not climb onto the roof or seal a termination to improvise a temporary cover. Such changes can introduce a different problem at the installed system. Keep the affected fireplace unused and discuss access and interim arrangements with the service contact while the repair is being planned.
