About This Service
Keep an earlier report available
An earlier report gives the assessment useful context, particularly when you were advised to repair a particular component. Share the complete relevant finding if available. Twin reviews the current condition and recommendation, rather than assuming an old photograph still represents the installed system.
Give each fireplace its own identity
Where a property has several fireplaces, identify which one has the concern. Equipment, prior repairs and maintenance history can differ. Findings about one system should not be silently applied to a second unit simply because both are at the same address.
Consider changes since the last visit
Tell us about renovations, equipment replacement or alterations near the fireplace since the previous assessment. A past finding applies to the system evaluated at that time. New work can create questions that the earlier visit was never intended to address.
Identify Glass as Part of the Appliance
Fireplace glass, retainers and seals can be components of an assembled system. An inspection of damage should consider that arrangement before a replacement is chosen. Keep the fireplace unused and people clear of broken material; household window glass is not a generic substitute for the appropriate fireplace assembly.
