About This Service
Identify the installed system
A masonry fireplace, a factory-built unit and a connected stove can require different checks. Accessible model information and manuals help identify the arrangement. We avoid carrying assumptions from one appliance into another simply because both have a chimney or similar decorative finish.
Give each fireplace its own identity
Where a property has several fireplaces, identify which one has the concern. Equipment, prior repairs and maintenance history can differ. Findings about one system should not be silently applied to a second unit simply because both are at the same address.
Do not use a test fire to investigate smoke
If the concern involves smoke entering the home, explain what happened without lighting another fire to reproduce it. Leave the system unused until the issue is assessed. A description of the event and accessible equipment information are more appropriate preparation for the appointment.
Consider changes since the last visit
Tell us about renovations, equipment replacement or alterations near the fireplace since the previous assessment. A past finding applies to the system evaluated at that time. New work can create questions that the earlier visit was never intended to address.
