About This Service
Explain the inspection boundary
The visit should make clear which components and areas are being assessed. A visible condition check, an internal examination and investigation that needs additional access are different scopes. We describe the agreed task and explain a limitation rather than imply complete access where none exists.
Keep preparation at floor level
Provide access around the fireplace and share documents you already have. Homeowners do not need to climb a roof, dismantle a cap or remove an appliance to prepare a request. Access and any removal needed for assessment should be planned as part of the visit.
Identify Glass as Part of the Appliance
Fireplace glass, retainers and seals can be components of an assembled system. An inspection of damage should consider that arrangement before a replacement is chosen. Keep the fireplace unused and people clear of broken material; household window glass is not a generic substitute for the appropriate fireplace assembly.
Check Surrounding Changes Against the Product
New facing, a mantel or nearby cabinetry may create questions about the selected fireplace's requirements. Bring the proposed plan into the inspection discussion. The relevant product instructions must be checked rather than assuming a detail is suitable because it looks similar to an installation shown elsewhere.










