About This Service
Keep preparation at floor level
Provide access around the fireplace and share documents you already have. Homeowners do not need to climb a roof, dismantle a cap or remove an appliance to prepare a request. Access and any removal needed for assessment should be planned as part of the visit.
Keep transaction requirements clear
A property transaction can involve deadlines and specific questions from a buyer, seller or another professional. Share those requirements before the visit. An inspection should not be described as satisfying a particular requested report unless its scope and deliverable actually match that request.
Review accessible identification
A model label can help locate the correct manufacturer instructions. Share an existing photograph if it is readily accessible, but do not remove installed parts to find one. Similar-looking fireplaces can have different component and installation requirements.
Confirm who can approve further work
For a rental or managed home, establish who can authorize access and a repair recommendation. The person reporting the concern may not be the person approving work. Clear coordination keeps an inspection finding from being mistaken for permission to begin a separate paid task.
