About This Service
Describe the timing of visible water
Tell us where water first appears and when you noticed it. A stain can mark an earlier event rather than an active entry point. Assessment considers the reported pattern and relevant chimney components without assuming that the nearest visible crack caused the leak.
Retain the assessment with equipment records
Keep the agreed scope, findings provided and subsequent work documents with the appliance manual. A clear service history helps distinguish a recurring condition from a newly observed one. It also avoids relying on memory when the property is sold or maintained later.
Keep the requested outcome specific
You may want to resolve a leak, understand a report or prepare for a different appliance. Naming that goal helps define a useful assessment. Twin explains whether the agreed visit can answer it and what additional information would be needed if it cannot.
Review Lining Findings Specifically
A concern about a lining belongs to the area and condition described in the report. Exterior appearance cannot establish its condition. The proposed assessment should state what access or further examination is needed to answer the question rather than treating general visible observations as a substitute.
