About This Service
Cleaning for a Connected Stove
A wood stove and its connection need consideration as part of the service plan. Tell us the make and model if available and leave the installation intact. The appropriate maintenance follows the system's instructions rather than assuming every chimney is accessed like an open fireplace.
Preparation Without Roof Access
A homeowner does not need to inspect the outlet or measure the chimney to book a sweep. Keep the room accessible and available records ready. Roof or elevated access, where needed for the proposed work, is discussed as part of the appointment planning.
A Clear Handover After Sweeping
The closing conversation should identify the areas serviced, relevant findings and any additional recommendation. Ask about anything unclear before planning the next use. Keep the maintenance record clear about the serviced areas and any separate assessment still needed.
Review a Recent Appliance Change
A service record for the old stove may no longer describe the current connection. Tell us when equipment was replaced and keep the new manual available. Cleaning should be planned for the installed system; uncertainty about the replacement installation must not be hidden inside an ordinary maintenance request.
