About This Service
Distinguish Ash From Passage Deposits
Ash at the hearth is not the whole cleaning job. The passage and collection areas may contain deposits that need different access. We discuss the agreed scope rather than treat a tidy opening as evidence that the connected chimney has received maintenance.
Treat Hardened Deposits Separately
Ordinary sweeping and removal of heavy hardened accumulation may require different approaches. The assessment should identify that distinction rather than promise every deposit will be addressed by the same method. We explain the proposed service and any separate work before additional authorization.
Cleaning for a Connected Stove
A wood stove and its connection need consideration as part of the service plan. Tell us the make and model if available and leave the installation intact. The appropriate maintenance follows the system's instructions rather than assuming every chimney is accessed like an open fireplace.
Compare Cleaning and Inspection
The two services can be discussed together but have different purposes. Cleaning addresses deposits within scope; assessment considers condition and limitations. Twin explains each so you can understand what the appointment establishes and which findings might require separate repair work.
