About This Service
Explain the inspection boundary
The visit should make clear which components and areas are being assessed. A visible condition check, an internal examination and investigation that needs additional access are different scopes. We describe the agreed task and explain a limitation rather than imply complete access where none exists.
Look at repair materials in context
A patch, coating or replaced component may be relevant to the current condition. If you know when earlier work took place, tell us. The assessment considers the materials and adjacent areas before recommending another surface treatment or assuming the old repair solved the underlying concern.
Disclose Nesting or Animal Activity
Sounds and visible nesting material are important information for the appointment. Do not attempt to solve the concern by covering the termination or lighting a fire. An active animal situation needs assessment and consideration of applicable wildlife requirements separately from ordinary chimney repair or cleaning.
Identify a Reported Termination Obstruction
A concern at the outside termination should be described without trying to remove the material or climb to it. The assessment needs to identify both the obstruction and the installed system. Ordinary cleaning, component repair and an active animal concern may need different next steps.
