About This Service
Discuss an Unknown Service History
If the fireplace came with the property, say when earlier maintenance is unknown. A clean-looking opening does not establish the passage's history. We begin with available information and accessible conditions, then explain cleaning or further assessment appropriate to the findings.
Review the Cleaning Price With the Scope
A price for the opening alone is not necessarily comparable with work on a connected venting passage. Twin explains the included areas and access assumptions before approval. Ask what findings would require separate work so the appointment does not leave the scope ambiguous.
Assess Before Returning to Use
An idle fireplace may need cleaning, assessment or a separate repair before use. Disuse alone does not determine which. Tell us what you know about its history, and we explain the accessible findings and what remains unresolved before recommending the next step.
Cleaning After a Repair
If a chimney repair is already planned, discuss how cleaning relates to the work and intended use. The tasks should have separate scopes and an explained sequence. Completing one does not automatically establish that the other is unnecessary or included.
