About This Service
Keep roof investigation professional
Do not climb onto a wet roof, remove a cap or dismantle flashing to investigate a leak. Describe observations from a safe position and share photographs already available. The visit should plan the access needed to inspect the relevant details.
Describe the affected fireplace
Where a home has multiple fireplaces, identify which opening or room shows moisture. The systems may have separate components and service histories. Findings for one should not automatically become a repair recommendation for every chimney at the property.
Explain removal and replacement limits
Repairing a particular detail may require removing earlier material or accessing an adjacent surface. The proposal should state which work is included and what restoration remains separate. This gives the homeowner a clearer understanding than a general promise to seal the chimney.
Do Not Rule Out a Concern From Appearance Alone
A chimney can look intact from the ground while a reported water issue still needs assessment. Conversely, a visible surface mark does not establish hidden damage. Explain the actual observation and let the scope of inspection determine what can be established about the relevant components.
Recognize a Separate Building Leak
Water visible near a chimney may require assessment of adjacent building elements as well. The chimney service scope should identify its boundary instead of promising to resolve every source in the surrounding structure. If another trade is needed, that next step should be discussed before interior restoration is treated as complete.
