About This Service
Describe the timing of visible water
Tell us where water first appears and when you noticed it. A stain can mark an earlier event rather than an active entry point. Assessment considers the reported pattern and relevant chimney components without assuming that the nearest visible crack caused the leak.
Assess the Chimney Cap Attachment
A loose cap raises a question about the component and the area that supports it. A replacement recommendation should consider both. Leave the cap in place if still attached and keep away from loose material; the inspection plan should address access without requiring the homeowner to retrieve a part from the roof.
Separate Assessment Consent From Repairs
Permission to inspect does not define every repair that might later be recommended. Twin explains a proposed paid task and price before it is accepted. This is especially relevant when the person opening the property is different from the owner or manager authorized to approve work.
Define Follow-Up Questions After the Visit
If the assessment leaves an unresolved issue, keep that question specific: a component that needs identification, an area needing access or another task requiring review. A useful next-step explanation describes what information is missing instead of presenting uncertainty as either a completed repair or proof of a major failure.
