About This Service
Separate old stains from active entry
Discoloration can remain after a past event. Tell us whether it is changing and what has already been repaired. The assessment should not use an old mark alone as evidence that the same water path remains active or that the previous work has failed.
Explain removal and replacement limits
Repairing a particular detail may require removing earlier material or accessing an adjacent surface. The proposal should state which work is included and what restoration remains separate. This gives the homeowner a clearer understanding than a general promise to seal the chimney.
Explain Intermittent Moisture Honestly
A leak that is not active during the visit still needs a clear history. Describe when water was actually observed and whether a stain changed between events. The absence of visible water at one moment is not proof that the concern is resolved, but the pattern alone does not justify a specific repair either.
Assess Openings in Metal Components
A damaged cover or earlier attachment can leave details that deserve assessment. The proposed work should identify whether the metal component, its attachment or adjoining material needs correction. Choosing another fastener or adding sealant without evaluating the installed arrangement should not be presented as a complete repair plan.
Describe the Replacement Metal
When a cap or cover is replaced, material and configuration belong in the proposal along with removal and attachment. A photograph of a similarly shaped product is not a full specification. Ask which component is being supplied and whether any supporting work is required before it is fitted.
