About This Service
Account for earlier patches
The type and location of an earlier patch may influence the current condition. Share records or an accessible photograph if available. Twin assesses surrounding materials and explains whether the proposed work corrects the failed detail, removes unsuitable material or addresses a separate concern.
Protect interior restoration plans
Repainting or replacing a damaged finish does not itself correct exterior water entry. We discuss the relevant chimney work before treating interior restoration as complete. Interior repair can have its own contractor and scope, which should be scheduled with the moisture concern in mind.
Check the installed top assembly
The top configuration affects how a cap, cover or other component is fitted. Twin discusses the existing assembly before recommending replacement. A new part should correspond to the installed construction, rather than being selected only because its appearance resembles the old piece.
Leave Temporary Roof Covering to the Work Plan
Do not climb onto the roof or seal a termination to improvise a temporary cover. Such changes can introduce a different problem at the installed system. Keep the affected fireplace unused and discuss access and interim arrangements with the service contact while the repair is being planned.
Coordinate Disposal of Failed Components
A detached cover, cap or removed patching material may be part of the access and disposal scope. Explain what is present from a safe position rather than retrieving it yourself. The proposal should describe removal as well as the new work so the property owner understands what completion includes.
